Finals Question #4

Question:

1. Describe or define DSS.

Answer:

DSS - are a specific class of computerized information systems that supports business and organizational decision-making activities. A properly-designed DSS is an interactive software-based system intended to help decision makers compile useful information from raw data, documents, personal knowledge, and/or business models to identify and solve problems and make decisions.

Question:

2. Distinguish DSS from MIS.

DSS are a specific class of computerized information systems that supports business and organizational decision-making activities. A properly-designed DSS is an interactive software-based system intended to help decision makers compile useful information from raw data, documents, personal knowledge, and/or business models to identify and solve problems and make decisions while MIS is a subset of the overall internal controls of a business covering the application of people, documents, technologies, and procedures by management accountants to solving business problems such as costing a product, service or a business-wide strategy.


Question:

3. Illustrate (give examples) how DSS can improve company's competitive advantage and organizational performance.

Anwer:

A specific example concerns the Canadian National Railway system, which tests its equipment on a regular basis using a decision support system. A problem faced by any railroad is worn-out or defective rails, which can result in hundreds of derailments per year. Under a DSS, CN managed to decrease the incidence of derailments at the same time other companies were experiencing an increase.

Cite your reference.
http://en.wikipedia.org/wiki/Decision_support_system
http://en.wikipedia.org/wiki/Management_Information_System



Rejie Abayon - BSC-MA 3

Posted by ROSILIE at 10:46 PM 0 comments
Labels: Finals Questions